Terms of Service
Effective date: July 01, 2026
Last updated: July 10, 2026
PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER (SECTION 19) THAT AFFECT YOUR LEGAL RIGHTS. BY CREATING AN ACCOUNT, DOWNLOADING, ACCESSING, OR USING LEDGERBOSS, YOU AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.
These Terms of Service ("Terms") are a legally binding agreement between:
- You, the User — the person or business that registers for and uses the Service (e.g., a business owner, manager, or their authorized employee). In this document, "you" and "your" always mean the User, never the software developer.
- Us, the Operator — the entity that develops and operates LedgerBoss (mobile and web applications at ledgerboss.app, app.ledgerboss.app, and related applications, the "Service"). We are referred to as "LedgerBoss", "Operator", "we", "us", or "our".
1. Definitions
- "Account" — your registered user profile.
- "Business" — an organization workspace you create or join within the Service.
- "Business Data" — data you or your team enter about clients, employees, suppliers, inventory, finances, appointments, and related operations.
- "Content" — all data, text, images, and materials submitted to or generated through the Service, including Business Data.
- "Subscription" — a paid plan (PRO or PREMIUM) billed through an app store or other authorized channel.
- "Free Plan" — no-charge access with limited features and limits.
2. Eligibility and authority
2.1 You must be at least 18 years old (or the age of legal majority in your jurisdiction) and capable of forming a binding contract.
2.2 If you use the Service on behalf of a business, you represent that you have authority to bind that business to these Terms.
2.3 The Service is designed for commercial business use by service businesses (appointments, clients, inventory, team management, and related operations). Consumer protection laws may apply where mandatory regardless of these Terms.
2.4 You may not use the Service if you are barred under applicable law or previously suspended or terminated by us.
3. The Service — what we provide (and do not provide)
3.1 LedgerBoss provides software tools for scheduling, client management, services, inventory, reporting, team collaboration, and related business operations. Features and quantity limits depend on your plan (FREE, PRO, PREMIUM).
3.2 The Service is a software tool only. We do not provide legal, accounting, tax, payroll, employment, medical, or professional advisory services. Reports (including P&L, Cash Flow, payroll summaries, stock, and analytics) are informational outputs based on data you enter. They may contain errors and are not a substitute for qualified professionals or official records.
3.3 We may modify, suspend, or discontinue features at any time, with or without notice, to improve the Service, address security risks, comply with law, or for business reasons. We are not liable for modifications, suspensions, or discontinuations.
3.4 We do not guarantee uninterrupted, timely, secure, or error-free operation. Maintenance, outages, third-party failures, and force majeure events may affect availability.
4. Accounts and security
4.1 You must provide accurate registration information and keep it current.
4.2 You are solely responsible for safeguarding credentials, devices, and access you grant to employees or administrators.
4.3 You must notify us immediately of unauthorized access at support@ledgerboss.app.
4.4 One natural person may belong to multiple Businesses with different roles. Role permissions are enforced in the Service but you are responsible for how you assign roles.
4.5 We may refuse registration, reclaim usernames, or verify information where reasonably necessary.
5. Your Content and Business Data
5.1 Ownership
You retain ownership of Content you submit. We do not claim ownership of your Business Data.
5.2 License to operate the Service
You grant LedgerBoss a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, display, and otherwise use Content solely as necessary to provide, secure, maintain, and improve the Service, enforce these Terms, and comply with law.
5.3 Your responsibilities as data controller
For Business Data about clients, employees, and third parties, you are the data controller (or equivalent under local law). You represent and warrant that:
- You have a lawful basis to collect and process such data
- You provide required privacy notices and obtain required consents
- Your processing complies with GDPR, UK GDPR, CCPA/CPRA, and all applicable privacy, employment, and consumer laws
- You do not upload unlawful, infringing, or excessively sensitive data unless legally permitted
LedgerBoss acts as a processor/service provider for Business Data as described in our Privacy Policy.
5.4 Prohibited Content
You may not submit Content that:
- Violates law or third-party rights (privacy, publicity, intellectual property)
- Is fraudulent, defamatory, harassing, hateful, or exploitative
- Contains malware or attempts to compromise the Service
- Includes full payment card numbers, government ID images, or unnecessary sensitive data
- Is uploaded without authorization from the data subject
5.5 No duty to monitor
We are not obligated to monitor Content but may remove or restrict Content, or suspend Accounts, where we reasonably believe these Terms or law are violated.
5.6 Backups and exports
You are responsible for maintaining your own backups and records. Features may change; we do not guarantee perpetual export formats or retention beyond what the Service offers at a given time.
6. Acceptable Use Policy
You agree not to:
- Use the Service for illegal purposes or to facilitate illegal activity
- Access or attempt to access accounts, data, or systems without authorization
- Reverse engineer, decompile, scrape, or circumvent technical limits except where law expressly permits
- Interfere with or overload the Service (including denial-of-service attempts)
- Resell, sublicense, or white-label the Service without written permission
- Use the Service to send spam or unsolicited communications to clients except in compliance with anti-spam laws
- Misrepresent your identity or affiliation
- Use automated bots except via interfaces we expressly authorize
- Circumvent subscription limits, trial restrictions, or billing controls
- Use the Service in high-risk environments where failure could cause death, personal injury, or environmental damage
Violation may result in immediate suspension or termination without refund.
7. Subscriptions, billing, and trials
7.1 Plans and limits
Plan features and quantity limits (businesses, employees, materials, announcements, etc.) are defined in the Service and may be updated in configuration without prior notice. Limits are enforced in the Service; server-side enforcement may be partial. Exceeding limits after a plan change is your responsibility.
7.2 Purchases through app stores
Paid Subscriptions on Android are processed by Google Play. Apple App Store billing may be introduced separately. We do not process payment card data directly. App store terms and refund policies apply to billing disputes with stores.
7.3 Auto-renewal
Subscriptions automatically renew until canceled through the applicable app store account settings before the renewal date. You authorize the store to charge applicable fees and taxes.
7.4 Price changes
We may change Subscription prices for future billing periods where permitted by the app store and applicable law. Store interfaces will present current pricing.
7.5 Refunds
All fees are non-refundable except where required by mandatory law or the applicable app store policy. To the fullest extent permitted, we have no obligation to provide refunds or credits for partial periods, downgrades, unused features, or termination.
7.6 Premium trial
Eligible Accounts may activate a one-time 30-day PREMIUM feature trial through the Service. During trial, PREMIUM features unlock but quantity limits remain on your underlying plan. Trials do not convert automatically to paid Subscriptions unless you purchase separately. We may modify or discontinue trials at any time.
7.7 Restore purchases
Where supported, you may restore prior purchases through app store mechanisms. Restore does not guarantee recovery if store records are unavailable.
7.8 Web application
The web app supports registration and use. In-app purchases may be limited to supported mobile platforms. Displaying plan comparison on web does not obligate us to enable purchases on every platform.
8. Intellectual property
8.1 The Service, software, trademarks, logos, documentation, and underlying technology are owned by LedgerBoss or licensors and protected by intellectual property laws.
8.2 Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for your internal business operations during an active Account.
8.3 You may not copy, modify, distribute, sell, or lease any part of the Service except as expressly allowed.
8.4 Feedback you provide may be used by us without restriction or compensation.
9. Third-party services
The Service integrates third-party services (Google Firebase, Google Sign-In, Apple Sign-In, Google Play, push notification platforms, and others). Your use of those services is subject to their terms. We are not responsible for third-party acts or omissions.
10. Copyright complaints
If you believe Content infringes your copyright, send a notice to support@ledgerboss.app including identification of the work, the material claimed to infringe, your contact information, a good-faith statement, and your signature (physical or electronic). We may remove content and terminate repeat infringers.
11. Suspension and termination
11.1 By you
You may delete your Account in-app subject to business ownership rules (e.g., you must transfer or delete owned Businesses first).
11.2 By us
We may suspend or terminate your Account or access immediately and without prior notice if we reasonably believe you violated these Terms, pose a security risk, create liability, or if required by law. We may also terminate inactive Accounts after reasonable notice where permitted.
11.3 Effect
Upon termination, your license ends. We may delete or retain Content as described in our Privacy Policy and legal obligations. Sections that by nature should survive will survive (including Sections 5, 12–22).
11.4 No liability for termination
We are not liable to you or third parties for termination or suspension except where mandatory law provides otherwise.
12. Disclaimers
THE SERVICE AND ALL CONTENT, REPORTS, AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEDGERBOSS DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, FREE OF HARMFUL COMPONENTS, OR THAT DATA WILL NOT BE LOST OR CORRUPTED. WE DO NOT WARRANT THE ACCURACY OF REPORTS, CALCULATIONS, OR ANALYTICS. YOU USE THE SERVICE AT YOUR OWN RISK.
Some jurisdictions do not allow certain disclaimers; in those cases, disclaimers apply to the fullest extent permitted.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEDGERBOSS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS, OR ANTICIPATED SAVINGS, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS IN ANY 12-MONTH PERIOD WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THAT 12-MONTH PERIOD THROUGH AUTHORIZED BILLING CHANNELS, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).
MULTIPLE CLAIMS WILL NOT EXPAND THIS LIMIT. THE LIMITATIONS IN THIS SECTION APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Nothing in these Terms excludes liability that cannot be excluded under mandatory applicable law (including certain consumer rights).
14. Indemnification (User protects the Operator)
14.1 Who owes whom — read this first
This Section runs one way only:
| Party | Role in §14 |
|---|---|
| User (business owner or team using the app) | Must protect and reimburse the Operator |
| Operator (LedgerBoss — software developer & provider) | Is protected; does not indemnify the User under this Section |
Plain meaning: If a third party sues LedgerBoss because of how a User runs their business or what data the User entered, the User — not LedgerBoss — bears the cost of defending LedgerBoss and paying resulting damages and legal fees, within the limits of this Section.
This Section does not make the Operator responsible for the User's tax, payroll, or client disputes. It prevents the Operator from paying for claims that arise from the User's own business conduct.
14.2 What the User must cover
THE USER (NOT THE OPERATOR) WILL DEFEND, INDEMNIFY, AND HOLD HARMLESS LEDGERBOSS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SUPPLIERS FROM AND AGAINST ANY THIRD-PARTY CLAIMS, LIABILITIES, DAMAGES, LOSSES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES) ARISING FROM OR RELATED TO THE USER'S USE OF THE SERVICE, INCLUDING:
- Business Data the User entered — e.g., a client or employee sues LedgerBoss because of names, photos, schedules, or notes the User stored in the app
- User's breach of these Terms or law — e.g., spam, hacking attempts, illegal content, or processing personal data without consent
- User's infringement of third-party rights — privacy, copyright, trademark, or contractual breaches
- User's own business decisions — including how the User pays staff, files taxes, treats clients, or relies on in-app reports (P&L, payroll, Cash Flow). Example: a User underpays an employee using salary fields in the app, the employee names LedgerBoss in a lawsuit — the User defends LedgerBoss. Example: a User files taxes based on report figures without an accountant — any claim against LedgerBoss from that filing is the User's obligation, not the Operator's
- Compromised User credentials — unauthorized access caused by the User sharing passwords or failing to secure devices
- User's disputes with their own circle — conflicts between the User and their clients, employees, or business partners where LedgerBoss is named only because the User used our software as a tool. Example: a client sues the business for a missed appointment; the business and LedgerBoss are both named — the business (User) indemnifies LedgerBoss
14.3 What this Section does not require
Indemnification does not apply to the extent a claim is caused solely by the Operator's gross negligence, willful misconduct, or material breach of these Terms regarding security or confidentiality unrelated to the User's conduct or Content.
Nothing in this Section shifts Operator liability to the User for defects in the software itself, unauthorized Operator access to data, or Operator violations of applicable law — subject always to the limitations in Section 13.
14.4 Defense control
The Operator may assume exclusive control of the defense of any indemnified matter (using our own counsel). The User will cooperate and provide reasonable assistance. This Section survives termination of the User's Account.
15. Release
To the maximum extent permitted by law, you release LedgerBoss from claims, demands, and damages of every kind arising from disputes with other users, clients, employees, or third parties relating to the Service or Business Data. If you are a California resident, you waive California Civil Code § 1542 to the extent permitted:
"A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY."
16. Force majeure
We are not liable for delay or failure due to events beyond our reasonable control, including internet failures, hosting outages, cyberattacks, labor disputes, governmental actions, natural disasters, pandemics, or third-party service failures.
17. Export and sanctions compliance
You may not use the Service in violation of export control or economic sanctions laws. You represent you are not located in, or a national of, a jurisdiction subject to comprehensive embargoes where use is prohibited.
18. Changes to Terms and the Service
We may modify these Terms at any time by posting an updated version with a new "Last updated" date. Material changes may also be communicated through the Service or email where practicable.
Your continued use after the effective date constitutes acceptance unless mandatory law requires otherwise. If you do not agree, you must stop using the Service and delete your Account.
19. Dispute resolution, governing law, and class action waiver
19.1 Informal resolution
Before filing a claim, you agree to contact support@ledgerboss.app and attempt in good faith to resolve the dispute informally for at least 30 days.
19.2 Governing law
Except where mandatory local consumer law provides otherwise, these Terms are governed by the laws applicable in the jurisdiction from which LedgerBoss operates the Service, without regard to conflict-of-law rules.
19.3 Arbitration (where enforceable)
FOR USERS IN JURISDICTIONS WHERE BINDING ARBITRATION IS ENFORCEABLE, ANY DISPUTE NOT RESOLVED INFORMALLY WILL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT, EXCEPT THAT EITHER PARTY MAY SEEK INJUNCTIVE RELIEF IN COURT FOR INTELLECTUAL PROPERTY OR UNAUTHORIZED ACCESS.
Arbitration will be conducted in English by a single arbitrator under rules of a recognized arbitration provider mutually agreed or, failing agreement, appointed consistent with applicable law. The arbitrator may award the same damages and relief as a court could, subject to these Terms.
19.4 Class action waiver
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND LEDGERBOSS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
19.5 Courts
Where arbitration does not apply or is unenforceable, exclusive jurisdiction and venue lie in the competent courts of the jurisdiction described in Section 19.2, unless mandatory consumer law requires otherwise.
19.6 Time limit to bring claims
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY CLAIM ARISING FROM THE SERVICE OR THESE TERMS MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CLAIM ACCRUES, OR IT IS PERMANENTLY BARRED.
20. General provisions
Entire Agreement. These Terms and the Privacy Policy constitute the entire agreement regarding the Service and supersede prior agreements on the subject.
Severability. If any provision is unenforceable, the remainder remains in effect and the provision is modified to the minimum extent necessary.
No waiver. Failure to enforce a provision is not a waiver.
Assignment. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or asset sale.
No third-party beneficiaries. Except as expressly stated, there are no third-party beneficiaries.
Headings. Headings are for convenience only.
Language. These Terms are drafted in English. Translated versions are for convenience; the English version controls to the extent permitted.
21. Apple and Google platform terms
If you download the application from the Apple App Store or Google Play, you also agree that:
- These Terms are between you and LedgerBoss, not Apple or Google
- Apple/Google have no obligation to furnish maintenance or support for the app
- Apple/Google are third-party beneficiaries of these Terms with respect to your use of the app through their stores
- To the extent of any conflict with store-required terms, store terms may apply for store-specific obligations
22. Contact
Legal and support: support@ledgerboss.app
Website: https://ledgerboss.app
Privacy Policy: https://ledgerboss.app/privacy
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